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How do I report a lost item at Barcelona–El Prat Airport?

If you've lost an item at Barcelona–El Prat Airport (BCN), you can report it through the following methods: 1. Online Reporting via Aena’s Digital Lost Property Tool Aena offers a digital platform called FindMyLost for reporting lost items: Website: aena.findmylost.es 2. Email the Lost and Found Office You can contact the Lost and Found office directly via email: Email: objetosperdidosbcn@aena.es 3. Call the Lost and Found Office For immediate assistance, you can call the Lost and Found office: Phone: +34 932 596 440

Where is the Lost and Found office located at Barcelona–El Prat Airport?

The Lost and Found office at Barcelona–El Prat Airport (BCN) is located in Terminal 1 (T1), on Floor 0, in the Intermodal Hall. This area is situated near the main entrance and is accessible to the public.

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Existing Claim's

Item Details Lost Date Lost Time
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    At Barcelona–El Prat Airport (BCN), the responsibility for lost items depends on where the item was misplaced.

How long will Barcelona–El Prat airport keep found items?

  • At Barcelona–El Prat Airport (BCN), the Lost and Found office retains items found within the airport premises—such as terminals, security checkpoints, waiting areas, and restrooms—for a period of two years. This retention period aligns with Articles 615 and 616 of the Spanish Civil Code, which govern the management of lost property.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim